Size and Care

Delivery and Return

International Shipping


How can I pay Natty Feet for my purchase?

We accept Netbanking, Credit Cards, Debit Cards, and UPI.

Is cash on delivery accepted?

We used to accept cash payment but due to COVID-19, we are taking safety measures to avoid any contacts, so currently COD is not available.

Size and Care

Will the Natty Feet’s juttis or shoes fit me?

All our shoes run true to standard European, UK, and US sizes and come in medium width. We recommend you select the shoe size based on the length of your foot, which you can easily find in our Size Guide

P.S – Your juttis will also slightly stretch with wear and conform to the shape of your feet. So, don’t panic when the size is a bit fit while you wear it for the first time.

How to find the perfect size for my jutti or shoe?

Here’s our Size Guide
to find your suitable jutti or shoe size.

How can I clean my juttis?

Apply some soap and wipe with a white cloth. For a safer side, we also provide some extra beads or embellishments in case of any removal.

Are they waterproof?

Leather doesn’t do well in the rain so we recommend you avoid stepping in wet areas. It will last longer if you keep them dry.

Delivery and Return

How long will it take to ship my order?

We try our best to process and ship your orders within 2 to 3 business days. But, this can be slightly extended during weekends or holidays. Also, during sale periods and promotions the delivery time may be longer than normal.

Is there any delivery charge?

We offer free shipping for India and charge a nominal fee for International shipping.

Can I return or exchange the product?

Natty Feet will accept exchanges and returns of unworn and damage-free products within 10 days from the date of delivery. Natty Feet reserves all rights to inspect the condition of the product before processing any returns or exchanges and we consider the product return or exchange in original packaging only. To return or exchange a product, you can call on +91 98784 46999 and we will schedule your return or exchange at the earliest possible.

When will I receive my refund or exchange product?

We assure you that you will receive your exchanged product within a week and please allow a week for refunds to be received to the original form of payment once the return has been processed.

International Shipping

Do Natty Feet ship internationally?

You can order your favorite pair from any corner of the world as Natty Feet delivers worldwide.

What are the shipping charges to ship internationally?

Shipping costs will be available at the time of checkout and will be calculated based on your location and the weight of the order.


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